I. General Information

Grundeigentümer Verband Schweiz AG and Grundeigentümer Verband Schweiz jointly operate the website www.propertyowner.ch and offer the services presented thereon (hereinafter referred to as “we”).

We are responsible for the collection, processing, and use of your data and ensure compliance with applicable data protection law. Protecting your personal data is of great concern to us.

Below, we inform you about:

• the data we process on www.propertyowner.ch;
• the data we collect on www.propertyowner.ch;
• under what conditions we process your data and for what purpose;
• that we may share your data with third parties;
• how long we may retain your data and how we secure it;
• your rights and how you can object to the processing.

II. Contact

For general questions or concerns about our data processing principles, you can reach us at any time by email at info@propertyowner.ch. Responsible for the data processing that takes place via this website is:

Grundeigentümer Verband Schweiz AG Robert-Durrer-Strasse 2 6370 Stans

III. General Principles

Processing of Personal Data

Primarily, we process personal data that we collect during the operation of our website or other applications, or that we collect from our customers and other business partners during our business relationships with them and other involved individuals.

We primarily collect your personal data directly from you. In some cases, we also receive personal data about you from third parties. This data may include:

• Information from publicly accessible sources (e.g., media, internet);
• Information from public registers (e.g., commercial registers, debt enforcement registers, land registers);
• Information related to administrative or judicial proceedings;
• Creditworthiness information (if we conduct personal business with you);
• Information about you that is provided to us by people in your environment so that we can enter into or process contracts with you (e.g., references, information from sales and other contract partners, etc.);
• Data related to the use of the website (e.g., IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of visit, pages accessed and content, used functions, referring websites, location data).

Purposes and Legal Bases for Data Processing

We process your data only for specified purposes and only in legally permissible cases. The following reasons may serve as legal bases:

• Your consent;
• The execution of a contract or pre-contractual measures;
• Compliance with legal regulations;
• Our legitimate interests, provided they do not override your interests;
• To protect vital interests of you or another person or to perform a task in the public interest;
• Other relevant legal bases.

If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent, provided we have no other legal basis.

You can revoke your consent at any time. Data processing that has already taken place is not affected by this revocation.

Disclosure to Third Parties

a) Principle

We may need to use third-party services or services from affiliated companies and entrust them with processing your data (so-called processors). Categories of recipients include specifically:

• Affiliated companies (propertyowner.ch financial AG, propertyowner.ch family office AG)
• Accounting, fiduciary, and auditing companies;
• Consulting firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, website design, etc.);
• Financial service providers (banks, payment processing services, debt collection, etc.);
• Providers of tracking, conversion, and advertising services;
• Providers of competitions and sweepstakes.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

We may also be required to disclose your personal data to authorities.

b) Disclosure to Partners and Collaborative Companies

We work with various companies and partners in the real estate industry that post their offers on our website. It is recognizable to you that it is a third-party offer.

If you use such an offer, we process your personal data for the purpose of forwarding it to these partners or collaborative companies (e.g., name, role, communication, etc.). These partners and collaborative companies are independently responsible for the received personal data. Their privacy policies apply.

c) Visiting Our Social Media Channels

We have embedded links to our social media channels on our website. This is visible to you (typically via corresponding icons). When you click on the icons, you are redirected to our social media channels.

In this case, the social media providers learn from where you are accessing the network. The social media providers can use the data collected for their own purposes. We point out that we have no knowledge of the content of the transmitted data or its use by the operators.

d) Disclosure Abroad

In the context of order processing, your personal data may be transferred to companies abroad. These companies are obliged to protect data to the same extent as we are. The transmission can take place worldwide.

If the data protection level does not correspond to that of the European Economic Area (EEA) / Switzerland, we conduct a preliminary risk assessment and ensure contractually that the same protection as in the EEA / Switzerland is guaranteed (e.g., using the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the standard contractual clauses of the EU Commission at: https://ec.europa.eu/info/system/files/1_en_annexe_acte_autonome_cp_part1_v5_0.pdf

Retention Period

We store personal data only as long as necessary to fulfill the individual purposes for which the data was collected.

Data that we store during your visit to our website is generally retained for twelve months. An exception applies to analysis and tracking data, which can be stored for a longer period.

We store contract data for a longer period as we are required by legal regulations. In particular, we must retain business communications, concluded contracts, and booking receipts for up to 10 years. As soon as we no longer need such data to perform services, the data is locked, and we use it only for accounting and tax purposes.

Data Security

We will keep your data secure and therefore take all reasonable measures to protect your data from loss, access, misuse, or changes.

Our contractual partners who have access to your data are also obliged to comply with data protection regulations. In some cases, it may be necessary for us to pass on your inquiries to affiliated companies. Even in these cases, your data will be treated confidentially.

Within our website, we use the SSL procedure (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser.

Obligation to Provide Certain Personal Data

In some cases, you are required to provide us with certain personal data to enter into business relationships. Without such data, we are usually unable to conclude a contract. The website cannot normally be used if certain data for ensuring data traffic (such as the IP address) is not disclosed.

Your Rights

a) Right of Access

You can request information about the data we store about you at any time. We ask you to send your request for information together with proof of identity to info@propertyowner.ch.

You also have the right to receive your data in a common file format if we process your data automatically, and if:

• You have given your consent for the processing of this data; or
• You have provided data in connection with the conclusion or processing of a contract.

We can restrict or deny the disclosure of information or data if this contradicts our legal obligations, legitimate own or public interests, or the interests of a third party.

The processing of your request is subject to a legal processing period of 30 days. However, we may extend this period due to a high volume of inquiries, for legal or technical reasons, or because we need further information from you. You will be informed about the extension of the deadline in due course, at least in text form.

b) Deletion and Correction

You always have the option to request the deletion or correction of your data, provided no legal retention obligations or a legal permission stand in the way.

Please note that exercising your rights may conflict with contractual arrangements and have corresponding effects on the performance of the contract (e.g., premature termination of the contract or cost consequences).

c) Right to Object

You are always entitled to revoke any consent you have given for the use or processing of personal data with effect for the future.

d) Legal Recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner. Further information on your rights can be found here: http://www.edoeb.admin.ch.

IV. Individual Data Processing Operations

Provision of the Website and Creation of Logfiles

What information do we receive, and how do we use it?

This site is hosted by cubetech GmbH, Laupenstrasse 1, 3008 Bern, on servers in Switzerland. By visiting www.propertyowner.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for purposes of system administration, for statistical or for security purposes, or for tracking purposes. This includes:

• the name of your internet service provider;
• your IP address (possibly);
• the version of your browser software;
• the operating system of the computer from which www.propertyowner.ch is accessed;
• the date;
• the time;
• the website from which you visit www.propertyowner.ch;
• the keywords you used to find www.propertyowner.ch.

Why are we allowed to collect this data?

This data cannot be assigned to any specific person and is not merged with other data sources. The storage of log files ensures the functionality of the website and the security of our information technology systems. This constitutes our legitimate interest.

How can you prevent data collection?

The data is stored only as long as necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of log files is necessary for the operation of the website, so you have no option to object to it.

Contact

a) Newsletter

How does the newsletter work?

Through our website, you have the opportunity to subscribe to our free newsletters “Member Market Weekly” and “Member Market Invest” (for members).

When you register as a member (see Item 2.f), you automatically sign up for our membership newsletter. In it, you receive information about new posts, events, and offers.

What information do we receive, and how do we use it?

When you sign up for the newsletter, we collect your email address and any additional contact details. We need this information for sending and verifying the newsletter.

We are entitled to pass on your data to third parties for the technical handling of the newsletter.

We store your data for the duration of your subscription to the newsletter. Upon unsubscription, your data will remain stored as long as necessary to register your unsubscription.

Why are we allowed to send you the newsletter?

By submitting the newsletter registration or by registering for membership, you give your consent to data processing. You agree to regularly receive our newsletter and that your usage behavior may be statistically evaluated to optimize the newsletter.

How can you unsubscribe from receiving the newsletter?

You can revoke your consent for the Member Market Weekly / Member Market Invest at any time with effect for the future and unsubscribe via a link in the newsletter.

Please note that a complete unsubscription from the membership newsletter can only occur if you also terminate your membership at the same time. However, it is possible to opt out of receiving the Member Market Weekly / Member Market Invest as a member.

b) Contact Form

What information do we receive, and how do we use it?

On our website, you can contact us via an electronic contact form. The data you enter in the input mask, such as name, email address, etc., is transmitted to us and stored.

The data you provide is used to handle your inquiry.

Why are we allowed to collect this data?

The legal basis is the execution of pre-contractual measures as well as our legitimate interests in handling the inquiry.

c) Online Services

What information do we receive, and how do we use it?

On our website, we offer you various online services. These include, among others, evaluation and calculation tools. With these online services, you have the opportunity to enter your data, specifically your contact and financial data. These data are transmitted to us and stored and serve us to provide our service. Some of these online services are offered together with third-party providers or affiliated companies. We are entitled to pass on your data to third-party providers and affiliated companies.

Why are we allowed to collect and pass on this data?

The legal basis is the execution of pre-contractual measures and the fulfillment of a possible contract.

d) Email

What information do we receive, and how do we use it?

You have the option to contact us by email. If you contact us by email, the following data is processed:

• Email address
• Content, subject, and date of your email
• Contact details you provide (e.g., name, surname, possibly phone number, address)

Why are we allowed to collect this data?

Your information is stored for the purpose of processing the inquiry and in case of follow-up questions. The legal basis is pre-contractual measures or our legitimate interests in handling the inquiry.

Security note: We would like to inform you that emails can be read or altered unauthorized and unnoticed during transmission. Due to the spam filter, emails can be rejected if they are identified as spam due to certain characteristics.

e) Registration as a Member

What information do we receive, and how do we use it?

You have the option to register on our website and create a login. In this case, we collect the data you provide in the input mask, such as name, email address, etc., and store this data. The registration for the login area serves to provide you with password-protected direct access to your basic data stored with us. Additionally, you can access our services in the login area and use corresponding functions (e.g., management of your personal data). By registering as a member, you also automatically sign up for our membership newsletter.

Why are we allowed to collect and pass on this data?

The legal basis for using your data as part of the login is your consent. You can revoke your consent at any time with effect for the future. Data processing that has occurred until your revocation is not affected by the revocation.

Cookies

How do cookies work?

Our website uses cookies. Cookies are text files that are stored on your device’s operating system via the browser when you visit our website. Cookies do not harm your computer and do not contain viruses.

What information do we receive, and how do we use it?

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit. This allows us to save certain settings (e.g., language settings or location data) so that you do not have to re-enter them when you call up the website again.

Why are we allowed to use cookies?

We use cookies to make our website more user-friendly, effective, and secure. The use of cookies and the related processing of your data is based on our legitimate interests for the mentioned purposes.

How can you prevent data collection via cookies?

The cookies are stored on your computer. Therefore, you have full control over the use of cookies. You can delete them completely or adjust your browser settings to disable or restrict the transmission of cookies. If cookies are disabled for our website, it may no longer be possible to use all functions of the website to their full extent.

Instructions for the most common browsers can be found here:

• For Google Chrome
• For Apple Safari
• For Microsoft Edge
• For Mozilla Firefox

Google Tools

a) Analytics

How does Google Analytics work?

Our website uses Google Analytics, a service of Google Ireland Ltd., Google Building Gordon House, Barrow St, Dublin 4, Ireland, and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together “Google,” with Google Ireland Ltd. responsible for the processing of personal data. Google uses cookies that are stored on your device and enable an analysis of your use of the website. The information generated by the cookie about your use of the website is transferred to a server of Google in the USA and stored there.

We have added the code “anonymizeIP” to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases is the full IP address transferred to a server of Google in the USA and shortened there.

Why are we allowed to use Google Analytics?

Google evaluates the collected data on our behalf so that we can get an idea of the visits and user behavior on our website. This allows us to improve our services and the content and design of the website.

How does Google use your information?

With Google Analytics, Google uses the data on our behalf to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website use and internet use to us.

Why are we allowed to use Google Analytics?

Google evaluates the collected data on our behalf so that we can get an idea of the visits and user behavior on our website. This allows us to improve our services and the content and design of the website.

How can you prevent the collection of your data via Google Analytics?

You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our remarks on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.

b) Google Ads

How does Google Ads work?

Google Ads conversion tracking sets a cookie on your computer if you have accessed our website via a Google ad. This is done for the purpose of tracking and performance determination.

What information do we receive, and how do we use it?

Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Ads customers. If you visit certain pages of our website and the cookie has not yet expired, we and Google can see that you clicked on the ad and were redirected to that page. The information obtained with the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. We thereby learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that allows us to identify users like you personally. The cookies are also automatically deleted after 30 days.

Why are we allowed to use Google Ads?

Our legitimate interests in performance determination serve as the legal basis.

How can you prevent the collection of your data?

You can prevent the storage of cookies by adjusting the settings in your browser accordingly (see our remarks on cookies).

c) Google Maps

How does Google Maps work?

Our website uses Google Maps via an API. To use the features of Google Maps, your IP address is stored. This is usually transferred to a server of Google in the USA. We have no influence on this data transfer.

Why are we allowed to use Google Maps?

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we specify on the website. This also constitutes our legitimate interests, which serve as the legal basis for data processing.

d) YouTube

What plug-ins do we use?

Our internet pages include plug-ins from YouTube, belonging to Google Inc., located at LLC 901 Cherry Ave. San Bruno, CA 94066 USA.

Why are we allowed to use plug-ins from YouTube?

We use plug-ins from YouTube to make our offer accessible to a broader audience. This constitutes our legitimate interests, which serve as the legal basis for data processing.

How does the YouTube plug-in work?

As soon as you visit a page of our website equipped with a YouTube plug-in, a connection to the servers of YouTube is established.

What information do you share with YouTube?

The YouTube servers are informed which specific page of our website you visited. If you are also logged in to your YouTube account, you would enable YouTube to directly associate your surfing behavior with your personal profile. We would like to point out that we have no knowledge of the specific content of the transmitted data or its use.

How can you prevent data collection?

If you do not want YouTube to associate the visit to our pages with your user account, please log out of your respective user account before using our website.

You can also prevent the loading of plug-ins with add-ons for your browser, e.g., with the script blocker “NoScript.”

e) Google Tag Manager

We use the Google Tag Manager on our website. This collects data about user behavior on our website and forwards it to our analysis tools. Google Tag Manager itself does not have access to the data; it only collects the data.

Since Google Tag Manager itself does not process any personal data, it is necessary to refer to the statements on the respective tracking services and to the usage guidelines of Google Tag Manager (see https://www.google.com/intl/de/tagmanager/use-policy.html).

f) Global Site Tag

Global Site Tag (gtag.js) is a tag management system developed by Google. It is used to track and manage data such as traffic, sales, conversions, and more through a single line of code. It enables companies to implement tracking tags for various purposes, e.g., Google Ads, Google Analytics, and more.

g) Further Information

Further information can be found in Google’s privacy policy (see Privacy Policy – Privacy Policy & Terms of Use – Google).

Hotjar

We use Hotjar on our website, a service of the provider Hotjar Ltd., Level 2, St. Julians Business Centre, 3, Elia Zammit Street, St. Julian STJ 1000, Malta. Hotjar Ltd. is responsible for the processing of personal data by Hotjar.

How does Hotjar work?

Hotjar allows the movements of users (scrolling, clicks, etc.) to be traced and evaluated. Furthermore, additional technical data about the user, such as the browser used, the screen size, date and time of access, can be processed. The collected data is anonymized locally and only sent to Hotjar in anonymized form. For example, the IP address is transmitted only in anonymized form.

Why are we allowed to use Hotjar?

Hotjar generates analyses of user behavior. These help us continuously improve the user experience and address the needs of users. This also constitutes our legitimate interests.

How can you prevent the collection of your data via Hotjar?

You can prevent the storage of cookies and thus the analysis by Hotjar by adjusting the settings in your browser. Alternatively, you can use Hotjar’s opt-out function at the following link: https://www.hotjar.com/policies/do-not-track/.

Further information on data processing by Hotjar can be found at https://www.hotjar.com/legal/policies/privacy/de/.

Matomo Analytics

We use the web analytics software Matomo on our website (https://matomo.org), a service of the provider InnoCraft Ltd., 150 Willis Street, 6011 Wellington, New Zealand, (“Matomo”). Matomo can create and evaluate pseudonymized user profiles. Cookies can be used for this purpose (see the definition of cookies above). The cookies enable, among other things, the recognition of the internet browser. The data collected with Matomo technology (including your pseudonymized IP address) is processed on our servers.

The information generated by the cookie in the pseudonymized user profile is not used to personally identify the visitor of this website and is not merged with personal data about the bearer of the pseudonym.

The use of Matomo is for the statistical analysis of user behavior for optimization and marketing purposes. This also constitutes our legitimate interests.

You can prevent the storage of cookies and thus the analysis by Matomo by adjusting the settings in your browser.